We recognize that
providing support and maintaining your computer system is critical to customer
level of support received once a product or service is sold is a key factor in
deciding what company to purchase from. Here we will list our support and
customer service information.
SPECIALIST/ SMALL OFFICE - HOME OFFICE
Office hours are from Monday through Friday... 8:00 A.M.
to 5:00 P.M.
If no answer, please leave contact information for
Call technical line for down equipment and emergency
weekend, and non business hours service (
Click here )
response time to service call... 1 HOUR... (contract)
response time for email service ... 1 day
replacement & parts installation time dependant upon vendor and shipping methods
work billing to be paid upon receipt, unless prior arrangements made
work is available upon request
maintenance schedules available (
click here )
unable to provide pricing estimates for many of our services, due to the unique
nature of each computer or network environment
We do not
accept credit cards, please make all payments in cash or check